Privacy Policy

Last updated: 23/04/2025

Mode de la Clem is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you visit or make a purchase from www.modedelaclem.com.

Information We Collect

We collect the following types of personal information:

Contact details – Name, email address, shipping address, phone number
Order details – Products purchased, payment info (via third-party processors), order history
Device data – IP address, browser type, operating system, and site usage (analytics)
Account info – If you register for an account on our site

How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order status and updates
Provide customer support
Send marketing emails (if you opt-in)
Improve website experience and security

Payment Information

We use secure third-party services like Shopify Payments, PayPal, Klarna, and Clearpay to handle your transactions. We never store your full card details.

Marketing Emails

If you’ve signed up to hear from us, we’ll occasionally send exclusive offers and new drop alerts. You can unsubscribe any time using the link in our emails.

Data Storage & Security

Your personal data is stored securely and only accessible by authorised personnel. We retain data only for as long as needed to fulfils orders or comply with legal obligations.

Who We Share Data With

We do not sell your personal data. We only share limited information with:

Payment processors (for secure checkout)
Delivery services (to get your order to you)
Trusted partners helping us operate the website

Your Rights (UK & EU)

You have the right to:

Access your data
Request corrections or deletion
Object to processing
Withdraw consent at any time

To exercise your rights, email us at: dela@outlook.com

Changes to This Policy

We may update this Privacy Policy periodically. All changes will be reflected here with an updated date.

Contact Us

Have questions?
Email us at: dela@outlook.com
Website: www.modedelaclem.com

Instagram: www.instagram.com/modedelaclem

Based in the UK